Earlier this year, I had ongoing frustrations dealing with Honda Financial Services. When my lease ended in January, I decided to purchase my car with a lease buyout. The first challenge occurred when a Houston Honda dealer sent them a payment without my authorization. Due to very poor customer service and more than $2,000 of mysterious additional fees that no one could adequately explain, I decided not to pursue a loan with them. Imagine my surprise when I logged into my account the next day to discover that my balance had been paid!
I called Honda Financial Services and waited on hold for at least 30 minutes to speak to a customer service agent. Little did I know this would be the first of many half hours spent listening to that hold music and Honda’s special offers. I did my best to be patient knowing many businesses were understaffed due to the pandemic. When an agent finally answered, I explained my situation and she assured me that she would get the paperwork straightened out with the dealership. In the meantime, I had secured a loan through other means, so she advised me to mail the payoff check to them along with my odometer disclosure statement. Once they received my check and that document, Honda would send me the title via FedEx. That sounded good to me.
For the next few months, I waited for FedEx to deliver my title, but it never came. I made more calls to Honda to check on the status with more half hours on hold, but nothing expedited the process. I found out that the title had been issued and sent to the Honda dealer in Houston. Once the dealership sent it back, it would be another 8-10 weeks before they could issue another title with my name on it. Again, I waited.
It was during this time that my guidance to leave Texas became crystal clear. With no news about my title, I began to get anxious. For some reason, I had it in my head that I needed to take care of this lingering detail before I moved back to the Sunshine State. Three days before my move, I surrendered to the fact that my title would not arrive before I left. I called Honda (once again waiting the obligatory 30 minutes on hold) to give them my temporary Florida address and ask that they please FedEx the title to me there. The nice woman on the phone assured me that was not a problem.
As you may have already guessed, that’s not what happened. FedEx delivered it to my address in Houston a month later. It had to be mailed to me in a pre-addressed envelope that I created knowing this would probably happen. Glory! Hallelujah! I finally received the title in the mail 7 months after sending my payoff check to Honda. But, alas, there was a lesson that life wanted to teach me…again.
After all that anxious waiting, the title sat in my drawer for another month! I had found a new apartment but it wouldn’t be ready until August 13. Rather than change the address twice, I decided to wait and title my car when I got my new Florida driver’s license and license plates. Oh, what a happy day that was! And to my surprise, I was able to do all 3 of those things at the same office with the same customer service representative.
Miguel defied every stereotype and joke you’ve ever heard about the DMV. Not only was he super friendly and efficient, but he delivered some happy news. Since my car was originally titled in Florida where I leased it, I saved over $200 in fees. I also noticed Florida sales tax was $100 less than it would have been in Texas. It turns out those frustrating delays were actually working in my favor! They saved me quite a bit of money and a lot of unnecessary paperwork. What a powerful lesson in surrendering what I think should happen, and trusting the divine timing of the Universe.
Is there something happening or not happening in your life that is trying to take away your peace? I would be honored to assist you in seeing things from another perspective with a series of Spiritual Coaching sessions or a private Family Constellations session. Both can help you develop a sense of trust that everything is unfolding for your highest good. For more information about these opportunities and to book a session, please look around my website or send me an email.
This week, may you find ways to experience peace while trusting that everything is unfolding perfectly.
What could you not accept, if you but knew that everything that happens, all events, past, present and to come, are gently planned by One Whose only purpose is your good?
A Course in Miracles ~W.135.18:1